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Customer service for charger not working

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‎01-27-2019 13:50

‎01-27-2019 13:50

2nd Shout out for good customer service.

Nancy in Fitbit customer service did a fantastic job by not making it impossible to get a replacement for my defective charger.  She was very pleasant and patient in hearing my concern.  Her customer service skills were excellent.   I have now changed my mind and will consider giving Fitbit another chance.  

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‎01-27-2019 13:52

‎01-27-2019 13:52

Welcome to the forums!

 

I have always had good support from them! Glad you did as well

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎01-27-2019 14:25

‎01-27-2019 14:25

Hi, a vote for the fantastic support from Customer Service!!

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