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DEAD!!!!! Versa died twice

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‎12-12-2019 05:36

‎12-12-2019 05:36

I bought a Versa in June 2018.

It last just less than 1 year, and was replaced under warranty in June 2018.

It is now 5 MONTHS later.  Versa started acting strange, going between screens by itself. I shut it down to restart, IT IS NOW COMPLETELY DEAD, will not turn on or show charging

 

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‎12-12-2019 06:39

‎12-12-2019 06:39

Did your screen go funny just before it died? Mines just stopped working and its less than a year old too.

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‎12-12-2019 11:29

In response to AmandaBreen

‎12-12-2019 11:29

Yes it did.

I took it to the Verizon store, the tech showed me how to force a reboot:   hold all 3 buttons in for about 15 seconds. It rebooted and seems to be working OK now

 

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