02-23-2020 01:29
02-23-2020 01:29
when i tried to sync my fitbit Versa to the App on Saturday 22 Feb in the morning first it could not find the device then it appeared to sync but instead of steps it now shows calories burned and i can't see the steps anywhere in the app. Also it no longer shows a category for sleep data so it is all missing.
anyone else have the same issues?
02-23-2020 03:32
02-23-2020 03:32
Hello @MP-UK What type of device do you use, Android or iOS? You are describing an app issue, not a device issue. You might get more help with this post in the appropriate app forum. That said, this happened to me a few days ago on iOS. I logged out of my app, restarted my phone, then logged back in. My Today screen was fixed.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.