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Deezer songs grayed out on my Versa

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‎02-02-2020 20:38 - last edited on ‎02-17-2020 06:38 by Fitbit Moderator

‎02-02-2020 20:38 - last edited on ‎02-17-2020 06:38 by Fitbit Moderator

I added new songs to my Deezer playlist, but when I synced with my versa 2, they appear gray in the list and won't play. How do I fix this?

 

 

Moderator edit: format

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‎02-17-2020 06:37

‎02-17-2020 06:37

@monasc, I apologize for the delayed response. However, I would like to follow up on the issue that your Fitbit Versa is experiencing since the Deezer songs are grayed out and won't play.

 

I would like to know if the issue persists or if it got resolved.

 

In the meantime, restart your Versa as described in this help article. After this, check out this help page, which contains all the information about how Deezer works on your Fitbit device.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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