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Delay to Versa 2 in notification of phone ringing

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Why is there such a delay when my phone starts ringing before my versa2 shows me a call is coming in?  My phone rings 3 to 4 times before it finally shows up on my versa2.

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@Ricearoni Welcome! It's nice to have you on board!

 

Let me help you with your call notifications delay. Lets try refreshing the link between your phone and your Versa 2 by doing the following:

 

  • Go to your phone's bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device
  • Check that no battery saving app/feature on your phone is affecting your Fitbit app.
  • Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  • You can find troubleshooting instructions here.

Let me know how it goes.

Alvaro | Community Moderator

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Thank you. I will try it tomorrow and will let you know if it works.
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That did work.  Thank you very much.

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