help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Deleting weight badges from account

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-27-2021 21:13 - last edited on ‎01-29-2021 17:12 by Fitbit Moderator

‎01-27-2021 21:13 - last edited on ‎01-29-2021 17:12 by Fitbit Moderator

Am having issue deleting unwanted stuff from my Versa2 wrist band connecting to my Samsung Galaxy s8+ android phone. I mistakenly pressed some buttons on weight settings on my wrist band and before I could understand what happened different badges was awarded. I have about 28 badges awarded on the spot. Have be trying to delete those badges but wouldn't delete. Kindly help me to sort this out. Thank you in anticipation. 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-29-2021 17:10

‎01-29-2021 17:10

Hi @Lateefah, welcome to the Community Forums.

 

Thanks for bringing this to our attention and for the details that were shared. To delete the badges that were erroneously added in your account. the best way to get help for this specific problem is to chat directly with our Customer Support team or give us a call. That said, please click here to get connected and receive further assistance.

 

I'll be around if you need anything else.

Best Answer
0 Votes