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Detailed graph for sleep showing up, but says I was asleep 0 minutes

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‎02-26-2019 15:17

‎02-26-2019 15:17

My versa recorded a nights sleep, and it uploaded it to my iphone 7, but the graph shows how long in each stage like always, but there are no numbers just 0 for all the stages on the bar chart that show the percentage below the graph.  Any suggestion on how it get it to compute the sleep time(s) properly.  This is the first time this has happened to me.  Any help would be appreciated!

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‎02-27-2019 11:17

‎02-27-2019 11:17

Hi, if this is the first time this happened, I would suggest to wait for one more night to see if this problem persists or just was an accident. In the last case, try restarting you Versa several times in a row by pressing and holding the left and right lower buttons together untill you see the Fitbit logo and release the buttons. Hope this this problem. 

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