Device lock feature isn't working properly on my Versa 3

[Freelancerjourn]

In the settings in my Fitbit app on my iPad, I have device lock enabled. Which means that anytime I take my watch off, the sceen on my Versa 3 should automatically lock. However, I have noticed that it does not. I take my Versa 3 off and come back later and realize the sceen is not locked. Sometimes after I’ve taken the watch off and realize the screen isn’t locked, I’ll have to do some long press on the side button but sometimes it takes multiple tries of that to actually lock the sceen. Anyway else experiencing this? It truly seems that Google and Fitbit need to work on their products because they are becoming less user friendly.

Moderator Edit: Clarified subject

[Guy_ · Accepted solution]

Hi @Freelancerjourn - did you see How do I use the device lock on my Fitbit device? It may help.

Don't forget to also try holding the button for 10 seconds till it vibrates and the logo appears and wait for it to start, in case there issue a temporary watch issue.