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Device up to date but receiving notification to update

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‎01-01-2020 13:14 - last edited on ‎01-03-2020 18:45 by Fitbit Moderator

‎01-01-2020 13:14 - last edited on ‎01-03-2020 18:45 by Fitbit Moderator

My Fitbit versa  lite editiond updated  but my phone says it's  not updated and won't signal! 😠

 

Moderator edit: Subject for clarity 

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‎01-03-2020 18:44

‎01-03-2020 18:44

Hi @Ocean100, welcome to the Community Forums! Sorry for the delayed reply.

 

Thanks for bringing this to my attention. To better assist you with this, can you please expand a little bit more when you say that your device is not signalling? Are you experience connection difficulties with your Versa Lite to complete the syncing or setup procedures? In the meantime I receive your answer, I recommend you to learn more about how to update the firmware version of your Fitbit device with the information that's specified on this help article.  

 

Looking forward to your reply.

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