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Diabetes watchface connections stopped

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‎07-31-2022 09:38 - last edited on ‎12-18-2022 17:37 by Fitbit Moderator

‎07-31-2022 09:38 - last edited on ‎12-18-2022 17:37 by Fitbit Moderator

I've been using the Glance watchface on my Versa 3 to connect to the blood glucose output data from a diabetes tracking app (xDrip). This worked beautifully until July 27, then it appears the watch is now unable to connect to the phone. 

I've updated my phone software, reinstalled the Fitbit app, did a factory reset on the watch, and changed the watchface to a different diabetes tracking app.

 

No luck. This is so hard to figure out. 

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