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Didn't get weekly report

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‎02-04-2019 03:26 - last edited on ‎02-05-2019 06:22 by Fitbit Moderator

‎02-04-2019 03:26 - last edited on ‎02-05-2019 06:22 by Fitbit Moderator

I have my Versa set as Sunday as my first day of walking/exercising. It sent my report last week Sunday night, however I  did not get my report this Sunday. Is there a way to get it to send my report?

 

 

Moderator edit: updated subject for clarity

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‎02-05-2019 06:39 - last edited on ‎06-17-2025 09:42 by Fitbit Moderator

‎02-05-2019 06:39 - last edited on ‎06-17-2025 09:42 by Fitbit Moderator

@Bthomas33 A warm welcome to our Community! Thank you for your inquiry. Weekly reports are sent usually on Mondays. It is important that you sync your device at least on Sunday so all data is uploaded at the time the report is done. If you don't see the report then please check the spam and junk folders in your email.

Let me know how it goes!

Alvaro | Community Moderator

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