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Different heart rate stats between Versa and Dashboard

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‎10-09-2018 19:33 - last edited on ‎10-10-2018 10:07 by Fitbit Moderator

‎10-09-2018 19:33 - last edited on ‎10-10-2018 10:07 by Fitbit Moderator

When I do exercise with my fitbit, it gives me one type of reading when I start an actual exercise and a different reading when I finish and check my day's heart rate. The exercise setting usually reads a bit higher. Is this normal?

 

 

Moderator edit: updated subject for clarity

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2 REPLIES 2

‎10-10-2018 10:40

‎10-10-2018 10:40

@Joeelgringo Welcome! It's great to see you around! Sorry to hear about the discrepancy between your heart rate data. Try cleaning the back of the Versa with cotton and rubbing alcohol and then restart it. Also check these tips to improve the heart rate reading. Remember that the graph may display with a different scale on the website/app and this may appear as a different reading.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎10-10-2018 10:44

In response to AlvaroFitbit

‎10-10-2018 10:44

What do you mean it might display with a different scale?

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