Difficulties after firmware update

[Mocha_Frankie]

Ever since I updated my verse I have problems, I have this orange glow around the screen, when I workout it randomly stops my screen and canceled the workout, and today I went to charge it and it wouldn't even turn on, and it dies so fast now, had this watch since it first came out (2years?)

Moderator edit: Subject for clarity

[RicardoFitbit]

Hi @Mocha_Frankie, welcome to the Community Forums! Sorry for the delayed reply.

Thanks for bringing this to my attention and for the details that were shared in your post. To better assist you with this, can you please let me know if your device is still unresponsive, meaning that it's not charging or eventually it charged but the battery life is not lasting? If the device isn't charging, please check our help article: Why isn't my Fitbit device's battery charging? and if the battery is not lasting, please check this help article for tips and recommendations.

In regards the orange glow, can you please send me a picture of your device display? You can refer to this post to attach an image into your post. Then, please try a restart process following the steps that are specified on: and let me know if the orange glow is gone.  

Let me know if you have any additional questions.

[Mocha_Frankie]

 I restarted it and have it working, but I have this orange ring that I haven't had before, seem to have happened after the new update?

[Karms007]

I have a weird glow spoton my versa too after the update.  Im still not getting text message notifications.  I am so frustrated withis thing. It was working fine til dec

[Mocha_Frankie]

Sadly I was told to wait for a new update and hope it helps, or they will give me 25% off a new one... I factory reset it, changed backgrounds, the works, and all I can get is 25% off... Not even a replacement

Sent from my Huawei phone