Difficulties placing the band on Versa

[DailyHandstand]

I wish I had read the board posts about the horrible band-changing design before I bought my Versa.

I thought I'd spend a few minutes on my lunch hour learning about my new Versa. Now I have 1/2 the band off and can't get it back on. This is the original black silicone band, not a 3rd party.

I've read what everyone says but at this point I'll have to just put it away and try when I get home from work. Who thought this was a good design? I'm very disappointed.

Moderator edit: updated subject for clarity

[Renee1145]

I have watched videos, the plastic bands DO NOT FIT. Have to purchase a metal one to work

Sent from my iPad

[Shmuel2]

Get a Shangpule Versa band from Amazon. Then you can pop the Versa in and
out easily.

[Sudanonna]

I have had no luck replacing the band on my Fitbit Versa 2. I get the bottom insert and have the pin pulled back but can not get the silicone inserted. This is very frustrating.

[Shmuel2]

Try Shangpule Versa band for 9.99 on Amazon. Versa pops right in!

[ColdHands]

For me, it’s when you order a band with a bit wider end than the Versa company. There is quite a variety of them on Amazon and I got a lightning deal last week on 10 different coloured bands and I absolutely love them. BUT today decided to put one on since I had a new outfit on. OMG!  All my nails are broken and both my thumbs are hurting so much snd now tonight throbbing like crazy. I could only get one side in no matter how hard I tried and I’ve been changing hands for almost 2 years without difficulty. I’m telling you, I ended up throwing it on the other side of the kitchen. Gave up. The ends won’t go in because it’s a tiny tiny bit too wide but when you compare it with the Verrsa band it appears identical. Anyways had to vent. I see I’m not the only one having so much problem that has to come on here for support. I love my watch but sometimes.  (Swear words come to mind when it’s time to change the bands). I saw the photo of the one where you simply add the face inside. Love it, ordered one. Happy girl. Thank you!! Much love,

Claudette 

[Shmuel2]

Try Shangpule Fitbit band. Very easy to out Versa in and out

[Tbrown.100]

thanks for the tip! 

After wasting $50 on a band that I purchased directly from FITBIT that does not fit my FITBIT, I'm not willing to spend more money on a FITBIT or FITBIT accessories. I'm just going to replace my FITBIT may with a Garmin or Apple Watch.

[Brief-Scrutini]

Good evening,

Unfortunately, when we do vent, our views, we are totally ignored by
Fitbit. So why, provide this facility to communicate with other users. It's
pointless.

Kind regards

Brief scrutini

[Shmuel2]

Since I got this band I have no problems with the Versa. Fitbit has been
very stupid with the band installation

[empeche76]

My Versa band broke and my replacement was just delivered to my door.. About an hour ago now! I've managed to get one half of it on, but the other has the pin on the outside of the band whereas my old one the pin was on the inside of the band. Have they change them for some reason? It's making it difficult to get on, but when I do the pin is going to be visible and a bit weird looking? Waaat? Was I sent a reject band or something? 

[empeche76]

It's OK I'm sorted! Thanks all. 

[ColdHands]

I have never heard of such a thing!! 🥴
Contact the company and ask them. What the heck. I just ordered a batch of 10 with all different colours. The white one went on ok, broke a hail but was not made by Versa so my bad. The other colours won’t go on. What the actual f#*k! Lol I’m amazed that people still leave good reviews on these garbage bands!

CL

[Pondgoddess]

Very important to keep it at 45° down from the face not aligned straight

[Cherokee0524]

I’ve had issue with my watch, as well. Bought a replacement at Walmart. Had major problem taking off one of the old bands, the small knob on the pin broke.I had to pry the pin out, then couldn’t get the new band on ... very frustrated!!

[LiliyaFitbit · Accepted solution]

Hello everyone, thanks for your participation in the Community. 

Thank you for the details mentioned. I understand that this can be very frustrating, your feedback and comments are greatly appreciated. You can confirm the instructions to change a band at How do I change the band on my Fitbit device?

If you continue experiencing difficulties, the best way to get help for this problem is to chat with our Support team online or give them a call. Click here to get connected. 

As of now, this thread will be closed, bear in mind that you can always create your own thread.

See you around.