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Difficulties syncing and logging food/water.

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‎06-11-2019 03:58 - last edited on ‎06-12-2019 14:18 by Fitbit Moderator

‎06-11-2019 03:58 - last edited on ‎06-12-2019 14:18 by Fitbit Moderator

Has anyone else noticed that since changes to the App dashboard have been introduced they are having more issues with syncing and logging foods and water?

 

Moderator edit: updated subject for clarity

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‎06-12-2019 14:17

‎06-12-2019 14:17

Welcome to the Fitbit Community @Keld67.

 

Thank you for your feedback about the recent changes made to the Fitbit app. Our team is constantly working to improve Fitbit products and services and appreciate the feedback from users. If you have experienced any problem while logging your food or water, please provide us with more information to further investigate.

 

In order to resolve syncing issues, I would recommend following our troubleshooting steps on this article.

 

If you have any question, please don't hesitate to contact us at any time.

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