Difficulties to find my clock face-Versa 2

[JessicaF5150]

I bought a Loki clock face many months ago. This morning it has disappeared from my Fitbit and I can not find when searching for it. What happened to it? 

Moderator edit: updated subject for clarity

[EdsonFitbit]

Welcome to the Fitbit Community @JessicaF5150.

Thank you for the information provided.

You can save up to 5 clock faces on your Fitbit Versa 2. To see your saved clock faces from your watch, open the Clocks app and swipe to find the clock face you want to use. Tap to select it.

To see your saved clock faces in the Fitbit app, tap the Today tab > your profile picture > your device image > Clock Faces. You see your saved clock faces in My Clock Faces. To switch to a saved clock face, tap the clock face > Select.

If you are still unable to find your clock face, please search it in the Fitbit Gallery and under the description you'll find the contact information to reach out the clock face developer. They will let you know how to proceed.

Please let us know if you have any question.