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Difficulties to logging into the Uber app-Versa 2

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‎04-06-2021 12:52 - last edited on ‎04-06-2021 18:03 by Fitbit Moderator

‎04-06-2021 12:52 - last edited on ‎04-06-2021 18:03 by Fitbit Moderator

Hi all, 

 

I've checked several threads here with respect to issues logging in via the Fitbit app -> Uber app settings. I've tried to uninstall the Uber app from the Fitbit several times. The Uber app on my phone does not require an update. 

Has anyone any further advice on this? 

Thanks.

 

Moderator edit: updated subject for clarity

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‎04-06-2021 18:02

‎04-06-2021 18:02

Welcome to the Fitbit Community, @shivy-irl.

 

Thank you for the information provided and for trying to resolve the issue you experienced before contacting us.

 

Whether you are having difficulties to logging into the Uber app please try the following:

 

- Uninstall the Uber app once again

- Reboot your phone and router

- Make sure your phone is connected to Wi-Fi

- The Bluetooth is On

- Set up the Uber app by following the steps in this article.

 

If you have any question, please let us know.

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