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Difficulties to set up my Versa

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‎04-21-2018 08:16 - last edited on ‎10-27-2021 17:53 by Fitbit Moderator

‎04-21-2018 08:16 - last edited on ‎10-27-2021 17:53 by Fitbit Moderator

 I cant seem to get my phone or the Versa to recognize each other. It is counting steps and logging them on the app, but the face of my watch keeps saying "add device in settings". I have a samsung galaxy....I tried many times, I dont see any where to do this.

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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‎04-21-2018 15:12

‎04-21-2018 15:12

See if your samsung device is compatible here. 

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