help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Difficulties to unlock my Versa 2 with my Iphone

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-13-2021 12:01 - last edited on ‎04-13-2021 16:53 by Fitbit Moderator

‎04-13-2021 12:01 - last edited on ‎04-13-2021 16:53 by Fitbit Moderator

Hi, 

 

Please Please help I've completely locked myself out my Versa 2. It says unlock with Iphone, I have tried and the Fitbit has not completely disconnected from my phone. I've tried to reconnect it but every time it gives me the code on the watch for the phone it comes up with the 'Unlock with your iPhone' which I can't. I've tried doing it on my computer but can't find the program to access Fitbit. 

 

I just have a completely unusable watch now. Thanks

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎04-13-2021 16:52

‎04-13-2021 16:52

Thank you for visiting the Fitbit Community, @Cowhoover118.

 

Thanks for the information provided and for the time you spent trying to resolve the issue with your Fitbit Versa 2.

 

The best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

If you have any question, please let us know.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer
0 Votes