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Difficulties with Active Zone Minutes-Versa 2

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‎03-10-2021 08:38 - last edited on ‎03-10-2021 13:51 by Fitbit Moderator

‎03-10-2021 08:38 - last edited on ‎03-10-2021 13:51 by Fitbit Moderator

New zone minutes is not showing any time where the activity screen shows min in the fat burning range

 

Moderator edit: updated subject for clarity

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‎03-10-2021 13:50

‎03-10-2021 13:50

Welcome to the Fitbit Community @bgosse.

 

Thank you for the information provided.

 

To address the issue better, please provide the following information:

 

- Do you see the Active Zone Minutes tile in the Fitbit app?

- Does it show any information or it is always at zero?

- Can you see your Active Zone Minutes on your Fitbit Versa 2 during the activity?

 

I'll be waiting for your response.

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‎04-29-2021 04:33

In response to EdsonFitbit

‎04-29-2021 04:33

Sorry I had not seen your update, after a day the activity started to work again. Not sure what caused the issue. Thank you for trying to help

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‎04-29-2021 13:51

In response to bgosse

‎04-29-2021 13:51

Thanks for the update, @bgosse.

 

I'm glad to hear that your activities are getting registered as intended, thank you for letting us know.

 

On another note, you are welcome to visit the Health & Wellness board to talk with other members about health and fitness.

 

See you around.

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