Difficulties with notifications & sleep tracker-Versa Lite

[ARLad]

This morning my sleep tracker information had disappeared. It's the first thing I look at every day after waking. I sync & then look. But today it had vanished. Where did it go???

Also, I have not been able to receive notifications of texts, calls, etc. for months. I've tried all of the troubleshooting ideas but it still does not work. 

On my Fitbit account online, it now says I have no device connected. Why not? How did it disconnect? 

I read that Google bought out Fitbit. If so, I wonder if in their greediness they are causing problems to drive consumers to have to purchase new watches. Just a thought. 

Moderator edit: updated subject for clarity

[EdsonFitbit]

Welcome to the Fitbit Community @ARLad.

Thank you for the information provided and for trying to resolve the issues before contacting us.

• Please make sure that you are following our guide to track your sleep. If you were not able to see the sleep tile, please swipe up from the clock face to see your stats in Fitbit Today, there, scroll down until you see Settings, tap on it and add Sleep and Exercise stats.                                                                                  

• Please confirm that you have followed these troubleshooting steps to resolve issues with notifications.

• Your Fitbit Versa Lite shouldn't get disconnected from your account. In this case, I would recommend setting it up as a replacement device:

1. Tap the Today tab, and tap your profile picture.
2. Tap Set Up a Device.
3. Choose your device and follow the on-screen instructions to continue.

If you have any question, please let us know.