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Display Won't Respond to Touch

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‎08-10-2018 23:18

‎08-10-2018 23:18

I've had this watch for a little 33 days. I've had issues with the charging dock. Now the display won't respond to touch. I've restarted nearly a dozen times. I've conducted multiple factory resets. 

 

I haven't gotten the watch wet. I haven't dropped it. It hasn't hit anything. The screen isn't cracked. 

 

It seems that this is an issue that has come up repeatedly. To be frank, the fact that I'm having this much difficulty with the device in such a short amount of time is an unacceptable situation. Can someone please help me here? 

Best Answer
1 REPLY 1

‎08-11-2018 03:16

‎08-11-2018 03:16

You have tried restarts and a factory reset. I think you need to contactbSuppprt (link in my signature)

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer