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Display of Versa 2 not showing

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‎08-08-2021 11:28 - last edited on ‎08-09-2021 06:07 by Moderator Alum

‎08-08-2021 11:28 - last edited on ‎08-09-2021 06:07 by Moderator Alum

My display has not shown for any functions for over 2 weeks, it synced to my phone app , and records sleep and step activity but the wrist device for all activities draws a blank line, Help? 8/8/21 

 

 


Moderator edit: subject updated for clarity

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‎08-09-2021 06:12

‎08-09-2021 06:12

Hi, welcome to the Fitbit Community forums, @whoanellie. 

 

Thank you for sharing this information about what you've been experiencing with your Versa 2 watch. 

 

Before considering other options, let me know if you already tried the restart procedure described in this article, since this has been useful to other users experiencing something similar.  

 

Hope this helps, I'll be around. 

Davide | Italian and English Community Moderator, Fitbit


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