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Do I need a hard reset? If so, how do I accomplish that?

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‎12-06-2019 07:22

‎12-06-2019 07:22

I was trying to install the latest update when the screen went black.  I put the Versa in the charger, but the screen is still black.  What can I do now?

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‎12-06-2019 07:29

‎12-06-2019 07:29

Try a Restart and do it several times if necessary.

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‎12-06-2019 07:29

‎12-06-2019 07:29

Try a Restart and do it several times if necessary.

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‎12-06-2019 08:14

In response to SunsetRunner

‎12-06-2019 08:14

Thank you! It worked.
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