04-18-2018
15:25
- last edited on
04-19-2018
04:36
by
AlejandraFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-18-2018
15:25
- last edited on
04-19-2018
04:36
by
AlejandraFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Hi, I would like to buy the Fitbit Versa but I want to know first if it does work and synchronize on my Huawei Mate 8 phone via the Fitbit app?
Moderator edit: subject for clarity
Answered! Go to the Best Answer.

Accepted Solutions
04-19-2018 04:38
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post



04-19-2018 04:38
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Hey @Ale22, a warm welcome to the Community.
Regarding your inquiry, Huawei Mate 8 isn't a compatible phone, which means you might experience some issues at the moment of connecting it with your Versa. To see which phones you can use, you can take a look at our list of compatible mobile devices.
Keep in mind that you can always sync your Fitbit with a computer or another compatible device.
I hope this helps, let me know if you need anything else.
04-19-2018 04:38
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post



04-19-2018 04:38
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Hey @Ale22, a warm welcome to the Community.
Regarding your inquiry, Huawei Mate 8 isn't a compatible phone, which means you might experience some issues at the moment of connecting it with your Versa. To see which phones you can use, you can take a look at our list of compatible mobile devices.
Keep in mind that you can always sync your Fitbit with a computer or another compatible device.
I hope this helps, let me know if you need anything else.
10-27-2018 16:02
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

10-27-2018 16:02
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I'm sorry Fitbit, but this is an absolutely horrible response. It has been over a year and a half that Fitbit has known that they were having syncing issues with Huawei phones. They sync fine with apples and they sync fine with Samsung but for some reason Fitbit doesn't like Hawaii phones. They already huge phone manufacturer, why do you just ignore them.

10-29-2018 16:05
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

10-29-2018 16:05
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
That's what turns out you can look in the Google Play Store and there is an app that will help your phone syncs to the Fitbit. I installed it and it is working perfectly. It's a darn shame that Fitbit programmers can't get off their own butts to do something like this.

11-15-2018 22:59
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

11-15-2018 22:59
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I wana buy fitbit versa for my brother and he uses hawaii Mate 8? Is there any solution that i can be compatible with that.
Thanks

