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Does Wi-Fi stay on or not?-Versa

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‎12-25-2018 19:47 - last edited on ‎11-14-2021 17:02 by Fitbit Moderator

‎12-25-2018 19:47 - last edited on ‎11-14-2021 17:02 by Fitbit Moderator

What's the deal with WI=FI? I've noticed that when I go into the mobile app on my phone the WI-FI network for my home is listed but does not say connected. When I check the phone about>IP address it says WI-FI off. If I manually connect again from the app with password it takes it, but after some time or going out of range of my phones bluetooth -or shutting off my phones bluetooth, the WI-FI reverts to off. Is this intended?

 

I either have a lemon or these versas are crap. Syncing music is a nightmare (as in doesn't work, but with no reliable wifi that isn't suprising). I am very close to returning this for a Samsung or other product so I can be on with my life and listen to music from the device. 

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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‎12-25-2018 19:52

‎12-25-2018 19:52

Your out of range why would it stay connected?

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Wendy | CA | Moto G6 Android

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‎12-25-2018 19:56

In response to WendyB

‎12-25-2018 19:56

Wendy what do you mean? I'm 10 feet from the router in my house. Is this considered out of range?

 

Does the versa have to be within range of the phone for bluetooth for WIFI to work?? That defeats the whole purpose. I want to use the versa for music (stored locally) at the gym and leave my phone in the locker room. Further the WIFI shuts off whenever bluetooth on the phone is off (and I then have to manually reconnect from within the app). Is this expected behavior? The app says something about connecting to wifi when transferring or syncing music, which kind if implies WIFI isn't always on. this thing is looking alot like a toy that isn't up to par at the moment unless I'm missing a setting.

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