Does anyone not have the new clock face?

[Joeelgringo]

The select button when I click the SP02 clockface is greyed out. Anyone else having a similar issue?

[harwax1]

Did you make sure you had the latest version of operating system? BTW I slept with the new clockface last night (1st time) and my Sp02 % did not show anything, the other functions ie: pulse, etc. did seem to work.

[anitag]

Same here, only on sleep everything appears. 

[Joeelgringo]

I am definitely updated to the newest OS. Why is the clockface not available for me? Could it be because it's an original Versa?

[harwax1]

No - can't be because you have an original Versa. I also have the original
Versa and was able to install watch face.


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[Joeelgringo]

What am I doing wrong then? Has it not rolled out to everyone yet?

[Joeelgringo]

So I've realized that my Versa itself is missing an update. The app is definitely up to date because I used to have the sp02 on an Ionic I was using. In addition, the new active zone minutes have gone away. I even tried re-installing the app and I deleted my Versa and repaired it as well.

Could it be that the update has not rolled out to all Versa's? Or should I try doing a factory reset?

[harwax1]

If you have the original Versa I would assume all updates have been sent to
you. I would call customer support to verify that you have latest update
and if so, then new clock face should work.


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