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Does connected GPS works with Huawei P8

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‎08-12-2019 07:45

‎08-12-2019 07:45

In the list of features compatible with Huawei P8, there is no connected GPS listed. Does this mean, that Fitbit Versa cannot use GPS info from Huawei P8 and I will not see pace, distance and time on display and I will not be able to map my routes? Thanks!

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‎08-16-2019 15:17 - edited ‎08-16-2019 15:18

‎08-16-2019 15:17 - edited ‎08-16-2019 15:18

Welcome to the Fitbit Community @flegmo80. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing your concern regarding the option to use the Connected GPS feature with the Fitbit Versa. I recommend confirming if your phone is fully compatible with Fitbit devices as, for example, the Huawei P8 Lite is not compatible due to Bluetooth issues. You can find more information in this help article: Which phones and tablets can I use with my Fitbit watch or tracker?

 

Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you in the best possible manner, please keep working with them. 

 

I'll be around if you need further assistance. 

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎08-16-2019 15:17 - edited ‎08-16-2019 15:18

‎08-16-2019 15:17 - edited ‎08-16-2019 15:18

Welcome to the Fitbit Community @flegmo80. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing your concern regarding the option to use the Connected GPS feature with the Fitbit Versa. I recommend confirming if your phone is fully compatible with Fitbit devices as, for example, the Huawei P8 Lite is not compatible due to Bluetooth issues. You can find more information in this help article: Which phones and tablets can I use with my Fitbit watch or tracker?

 

Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you in the best possible manner, please keep working with them. 

 

I'll be around if you need further assistance. 

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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