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Does it work with your phone?

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I have owned a Versa for about 2 years and I have finally determined that it does not work. This seems to be dependent on firmware updates??

As of today, Fitbit officially support 55 Android devices - https://help.fitbit.com/articles/en_US/Help_article/2315. That is out of many hundreds of Android devices currently in use. If you are like me and you do not own one of these 55 devices, Fitbit will tell you that it doesn't mean that it won't work with your watch but you might experience some connectivity issues - For me, this means that I get notifications about half the time, syncing can be 12 hours (or more) behind. Smart Lock works about half the time. This is unacceptable and I no longer use the watch. 

I have contacted Fitbit and they confirm that my phone is not supported and send me a link to a page about reinstalling the phone App and restarting the watch. Or clearing App data and cache - All useless!

I do not understand how Fitbit can sell a device that they fully admit is unreliable on the majority of devices.

Thankfully, I still have my Pebble Time that works great with no problems.

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Hi @jackeen , my unsupported phone (Oppo Reno 2) and tablet (Lenovo P10) both work fine with my Versa 2. So, yes it is possible. Regards kuzibri

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I have a Versa, not Versa 2.

But I believe the compatibility issues are the same on both

 

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That's right, regards kuzibri

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