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Does not detect sleep when I use it at night.

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‎08-03-2020 00:48 - last edited on ‎08-16-2020 16:53 by Fitbit Moderator

‎08-03-2020 00:48 - last edited on ‎08-16-2020 16:53 by Fitbit Moderator

My Fitbit Versa 2 does not detect sleep when I use it at night.
Occasionally, however, it has registered sleep, but it does not appear on the clock. It shows as recorded when I put the watch in the charging station, or try to sync it to the phone - if the sync works, it is rare.
It has also not registered that I have slept all night a couple of times even though I have.
The watch is about 1 month old.
Why does sleep not appear on the clock but is there occasionally anyway?

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