Don't download non Fitbit apps

[GreenButterfly]

I purchased a versa which worked perfectly fine till I downloaded non trusted apps(apps not created by versa). Then everything went pear shaped, my versa locked itself and I was unable to unlock evan with the help of the customer services team. I had mine replaced and since then have had not a single problem. It's totally waterproof, paywave works great without a glitch. 

I love my versa!!!!

[JuanJoFitbit]

@GreenButterfly It's great to see you in our Fitbit Community! Thank you so much for sharing your feedback and experience with apps that were not developed by Fitbit. I'm sure that your post will be helpful to other users.

As a side note, I'm glad to hear that you are back on track with your new Versa.

I'd also like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often! 😀