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Don't see update option

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‎10-18-2019 20:42

‎10-18-2019 20:42

I'm currently running 32.33.1.30 ... I had an update option at one point that failed about a month ago.  No idea what to do now, since neither the 32.68.9.12 or 32.68.9.15 seem to be available to me anymore.

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‎10-19-2019 03:12

‎10-19-2019 03:12

@AllCdnBoy   I have not been faced with you specific problem.  But this is what I would try.  First sync your Versa so you don't lose any data.  Then do a Factory Reset.  Then set it up as a new device.  You should be starting from square one and I think you will be offered the update during setup.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎10-19-2019 09:08

In response to LZeeW

‎10-19-2019 09:08

Unfortunately that was the last thing I tried before posting on here.

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