09-02-2021 19:35 - last edited on 09-03-2021 19:24 by LiliyaFitbit
09-02-2021 19:35 - last edited on 09-03-2021 19:24 by LiliyaFitbit
My versa 2 died after splashing in wadding pool. So upset! Watch lasted only 1.5 years. What a waste of money :money_bag: :money_with_wings: Support was no help either 😕
Moderator edit: subject for clarity
09-02-2021 19:40
09-02-2021 19:40
Hi @Awezome1 what did support suggest? I know from reading these forums that often putting a Fitbit into a dry bowl of rice for 48 hours before charging it has helped. After the rice, clean all contact points and charge it up. Guess you already tried that?
09-02-2021 19:49
09-02-2021 19:49
They suggested I try turning it on, then charging it over night. Then they offered me a discount on a new one. Yes,
I tried the rice thing, and cleaned all points with rubbing alcohol...
09-02-2021 20:01
09-02-2021 20:01
Sounds like you did all you could @Awezome1 . If you do get a new Fitbit, just add it as a new device on your existing account so your steps continue.