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Double lenghts counted in pool and double exercise on dashboard

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‎06-08-2018 01:33

‎06-08-2018 01:33

Hello. My fitbit versa sometimes counts 2 lengths of the pool instead of one (the pool is 50m, my settings are 50m), and after I use fitbit coach, the exericise shows up on the dashboard twice... but calories and time are a little different. I'd love to show you a screenshot, but I don't get how I upload one....

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‎06-11-2018 05:59

‎06-11-2018 05:59

Hello @SunsetRunner, thanks for joining the Fitbit Community, it's great to have you on board. Smiley Happy

 

I appreciate you have brought this to my attention. Tell me, are you using the Exercise app to track your swims or are they being auto-detected by the Versa. Are you starting the Fitbit Coach activities from the watch or the Fitbit Coach app? Having this information will be very helpful for me to check this further. 

 

Additional screenshots will be helpful as well, please follow these steps to upload them in your next reply. 

 

Thanks for your patience and understanding, I'll be waiting for your reply. Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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