Downloaded new firmware for Versa and text notifications not working

[jawittenstein]

I just downloaded the latest firmware version for my Versa. Now my test notifications are not working but the calls notifications are working.

Any suggestions. I checked all the app settings and they are all on.

TIA

[wieggi]

Having the same issue! I was just going to put out feelers but I'm glad to see that it's not just me. Putting this out there so they know there are more of us with this issue.

[sheena813]

Same here 😞 

[jawittenstein]

I’ve been pulling my hair out all morning - it’s crazy!!

[mcfetti]

I spotted on another topic in this forum that it might be worth un-installing and then re-installing the FitBit app on your phone and then re-doing all the permissions as part of the re-install.

[Ajay.s]

Is it working after the reinstallation

[wieggi]

I've done that twice this morning...no luck.

[jennilynn925]

I tried that as well. it seems that people that were having luck with that were android users and i'm apple 😞

[wieggi]

I'm android...Samsung s10+. No luck here.

[Ajay.s]

xiomi 5pro 

[Kimshep]

Having the same problem 

[ItsWeez]

I'm Android, and a reinstall worked for me. 

[4everabi]

Just found out that it is an ios issue that Fitbit is working on. I'm wondering if it has to do with the new 13.0 update. Hope it can be fixed soon!

[sheena813]

I seriously think it is. I did my app update yesterday and I was still receiving texts. And then I did the 13 update and that’s when they stopped coming thru my versa

Sent from my iPhone