12-18-2018 02:54
12-18-2018 02:54
I successfully added a card to Fitbit pay,, then I had to factory reset my Fitbit and the cars disappeared in my versa. I deleted the card in the app and added it again, and then I got two exactly the same card in my versa.. but only one in the phone app..
Tried to reset everything and delete but I can't seem to delete the extra cards from my versa.. and I actually managed to get another extra card... So now I have 3 cards of the same one in my versa but only one in the phone... How do I solve this? Thank you
12-18-2018 14:05
12-18-2018 14:05
Hi, what you can try is the following:
1. On your Versa delete all the cards.
2. De- and reinstall Fitbit app and after that restart the phone.
3. Go to the Wallet app on Fitbit and see if a card is present. If not, do not add one at this moment
4. Go back to your Versa and when there are no cards available, reboot your watch (not factory reset it).
5. Go to your Fitbit app and add the card and sync with your Versa.
Hope this helps, good luck.