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Elevation gain not recording-Versa 2

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‎06-15-2021 06:30 - last edited on ‎06-15-2021 19:09 by Fitbit Moderator

‎06-15-2021 06:30 - last edited on ‎06-15-2021 19:09 by Fitbit Moderator

Hey there. I have noticed that my Fitbit doesn't record elevation gain when I run. It will occasionally record it (not consistently) when I hike.

 

Please advise. I would really like to be able to use all the features of my watxh

 

Thanks

 

Moderator edit: updated subject for clarity

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‎06-15-2021 19:08

‎06-15-2021 19:08

Welcome to the Fitbit Community, @ErinEn.

 

Thank you for the information provided.

 

In this case, I would recommend performing a restart to your Fitbit Versa 2 by following these instructions.

 

In addition, please make sure to have the latest version of the Fitbit app (3.43 iOS and Android). For instructions on how to check your current version and update, please visit this article and open the menu "How do I update the Fitbit app?".

 

Hope this helps.

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