05-18-2018
05:34
- last edited on
05-22-2018
10:38
by
RobertoME
05-18-2018
05:34
- last edited on
05-22-2018
10:38
by
RobertoME
Hello I did 40 minutes on an elliptical today my active minutes and heart rate logged but it’s not showing as an exercise for the day? I completed this 2 hours ago so it usually takes a few minutes to update but this seems long? Is there a reason it’s not showing?
thank you
Moderator Edit: Updated Subject For Clarity.
05-22-2018 10:37
05-22-2018 10:37
Awesome to see you are visiting the Fitbit Community @Tforry. My apologies for the late response and I'm wondering if the issue keep persisting?
In some occasions, it might be a delay to compile your information and may take longer to show your exercise. So, have you review if the exercise was displayed after all?
Other reason why your exercise might not be detected is that SmartTrack recognizes activities based on the continuous movement of your arms. Sometimes, motions such as placing your arms on the bar of a treadmill, or pushing a stroller while you walk, may interrupt SmartTrack. Additionally, stopping in the middle of an exercise may interrupt the activity tracking causing not to log the exercise.
For more help, please refer to this article: What should I know about SmartTrack exercise detection?
See you around and hope this helps.
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