help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Enter number on your versa display

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-10-2020 16:26

‎06-10-2020 16:26

Good morning folks, I hope someone can help me with this.

I am now using my wifes Versa - as she no longer uses it.

I have installed the app on my phone and have tried to connect.

 

The phone finds the versa fine and then the app asks for the number displayed on the versa - but no numbers are being displayed.

 

any ideas

Best Answer
0 Votes
3 REPLIES 3

‎06-10-2020 16:48

‎06-10-2020 16:48

Question: Has your wife removed the Versa from her account?

While your Fitbit charges or you just want to catch your breath, join us on the Lifestyle Discussions





Community Council Member

Warren | Cincinnati, OH

Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes

‎06-10-2020 16:56

In response to wtksk8r

‎06-10-2020 16:56

Probably not - I will get her to do this and try again - thanks

Best Answer
0 Votes

‎06-12-2020 14:26

In response to Jinxer1972

‎06-12-2020 14:26

I'm not worried as much about removing the tracker from your wife's account as I would want to remove the Versa from her phones bluetooth. 

Another thought could their ne another Versa nearby?

Best Answer
0 Votes