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Error when logging water and food on Versa Lite

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‎08-28-2019 07:17 - last edited on ‎09-02-2019 17:45 by

‎08-28-2019 07:17 - last edited on ‎09-02-2019 17:45 by

I’m having trouble logging water and food on my versa lite it keeps saying maximum logs entered sync device but it’s already syncing anyone got an answer for this 

 

 

Moderator edit: subject for clarity

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‎09-02-2019 17:39 - edited ‎09-02-2019 17:43

‎09-02-2019 17:39 - edited ‎09-02-2019 17:43

Welcome to the Fitbit Community, @Kat62_68-. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing the details of the issue you're experiencing with logging water and food on your Fitbit Versa Lite. I recommend doing the following:

 

  1. Restart your watch by following the instructions in How do I restart my Fitbit device?
  2. Restart the app and your phone. 
  3. Log out from the Fitbit app and log back in. 
  4. Manually sync your device: How do I manually sync my tracker or watch?

Let me know how it goes. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎12-08-2019 05:59

In response to LiliyaFitbit

‎12-08-2019 05:59

Having the same problem and have tried your solution.  It did not help.  Please help!  Haven’t been able to log water since I bought the versa in AUGUST!

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