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Exercise doesn't match on watch and dashboard

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‎10-24-2018 05:22 - last edited on ‎10-27-2018 07:48 by Moderator Alum

‎10-24-2018 05:22 - last edited on ‎10-27-2018 07:48 by Moderator Alum

Just got my Versa and am still learning about it.

The watch shows to periods of "weights" - it shows the date and time.

I don't see that exercise on my phone or on the computer when I go to that date.

I've tried syncing.

Where did that on the watch come from?

 

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‎10-27-2018 08:00

‎10-27-2018 08:00

Hey @staceymms, let me give you a warm welcome to the Community! Is this happening only with "weights"? I mean, is the only activity that seems not to be syncing from your Versa to your app? Is it the rest of the data syncing, as steps, distance, etc.? Please give me those details so I can assist you better. In the meantime, try to restart your Versa and then sync it.

 

I'll be around! 

Heydy | Community Moderator, Fitbit
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