08-13-2024
10:37
- last edited on
08-13-2024
14:16
by
MarreFitbit
08-13-2024
10:37
- last edited on
08-13-2024
14:16
by
MarreFitbit
Exercise mode on versa 2 keeps stopping on its own
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
08-13-2024 16:38
08-13-2024 16:38
@Houspinner Thanks for getting back and for letting me know that you've restarted your Versa 2.
If this is happening only when in exercise mode, please note that you might unintentionally press the button on your watch when you bend your wrist. This may happen during activities that require you to move your wrist a lot. That being said, please try wearing your watch higher on your wrist to avoid hitting the button. For tips on how to wear your watch, see How do I wear my Fitbit device?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
08-13-2024 14:21
08-13-2024 14:21
Hi there, @Houspinner. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Versa 2 is stopping during your workouts. I understand your concern, I will do my best to help you with this!
Is your Versa 2 crashing only when using an exercise mode? I'd recommend restarting your Versa 2 by following these steps.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
08-13-2024 14:29
08-13-2024 14:29
08-13-2024 16:38
08-13-2024 16:38
@Houspinner Thanks for getting back and for letting me know that you've restarted your Versa 2.
If this is happening only when in exercise mode, please note that you might unintentionally press the button on your watch when you bend your wrist. This may happen during activities that require you to move your wrist a lot. That being said, please try wearing your watch higher on your wrist to avoid hitting the button. For tips on how to wear your watch, see How do I wear my Fitbit device?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...