Exercise not showing on Fitbit, only in App

[Jackie_Alison]

I have noticed today that the exercise i have completed is not coming up when i swipe up to get all of my "today" stats on my actual device. When it has synced with my phone the info is in the app so i know that it is recording it but i want to be able to see it on my Fitbit. 

I have tried going in to settings and making sure that is selected which it is. I have tried unselecting other things and then reselecting them, i have turned my fitbit off and back on to see if that would reset it but nothing seems to be working.

Can anyone help?? 

[mgkoeln]

This might have to do with the changes made by the recent firmware update. Formerly, manually tracked exercises were shown on the Today screen immediately - but only manually tracked exercises.

With Fitbit OS 3.0 all exercises (manually and automatically tracked) are supposed to show up on the Versa's Today screen - but you have to sync the watch with the phone app first. Also, there is some lag after syncing, before exercises actually appear on the watch. No idea why.

If you're not happy with these changes, feel free to give my recent feature suggestion a +1:

https://community.fitbit.com/t5/Feature-Suggestions/Make-manually-tracked-exercises-instantly-access...

[Mace62]

Exactly the same here. Only since updating the firmware.

just been in treadmill and it was showing but has now disappeared from excersise  minutes on both watch and app. However the excersise is recorded under weekly excersise.

help.

[Jackie_Alison]

I only just got my Fitbit 4 days ago at Christmas & it was doing it fine until today. I have also noticed i now can't swipe across with my heart rate to see cardio score & fat loss zone like i could before today. 

Rather annoying when it's only 4 days old.

[Jackie_Alison]

Mine has stopped the ability to show fat burn zone & cardio score aswell, i can now not swipe across with my heart rate at all. 

It also isnt showing the different sleep zones either which is was up until today. 

Very annoying considering it is brand new & was working. 

I havent updated it since Christmas though. Does it update on it's own?? 

Moderator Edit: Format.

[mgkoeln]

Have you synced to your phone today already? The new Today screen deletes some stats daily which then stay empty until you sync.

[Amfreda]

Anyone figure this out? Mine has been doing the same thing

[Mace62]

No, it seemed to resolve itself. 
Sorry


Graham Macey07786 337586

[MarcoGFitbit]

Hello @Mace62 and @Amfreda thanks for joining the Fitbit Community, it's great to have you on board. 🙂

@Mace62 I appreciate you have updated this thread and let us know the issue seems to have been resolved on its own, I'm very glad.

@Amfreda thanks for reporting this situation to us. At this moment, please go to the Fitbit app and tap on Account > Versa > Apps and make sure the Today app has been updated. If the app has a pending update, please update the app and sync your Versa again. 

Give these steps a try and let us know the outcome. 

[Treacle75]

Hi, my FitBit Versa is doing the same thing! It was working fine before the most recent update. The app shows my workouts but my watch shows no workouts. I have checked the Today app as suggested and all is up to date.

What can I do to get my watch showing my workouts??

[Mahfuz1712]

Hi mine is still not showing exercise in Today even after syncing with app