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Exercise tracker is not updating how many days I workout-Versa

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‎03-27-2019 16:32 - last edited on ‎12-20-2021 18:35 by Fitbit Moderator

‎03-27-2019 16:32 - last edited on ‎12-20-2021 18:35 by Fitbit Moderator

Exercise tracker is not updating/tracking how many days I workout. I have it set to track 5 days, with exercises set to auto recognize and it doesn't work. Unless I enter my exercises manually, the tracker doesn't show I have exercised at all. Help?

 

Moderator edit: updated subject for clarity

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2 REPLIES 2

‎03-28-2019 00:32

‎03-28-2019 00:32

Hi @Chaerok   Try restarting your Versa several times. Please come back if you continue to have problems

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎04-29-2019 19:19

In response to NellyG

‎04-29-2019 19:19

Thank you. The first time I had to reset to factory and it worked for a while, then it stopped auto recognizing, again. It seems to do that every so often. It works for a while than stops auto recognizing the workouts. It's getting very old and frustrating that every couple of days it stops working. Shouldn't have to keep restarting or resetting my versa 😞

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