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FITBIT Versa fell apart

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‎03-21-2020 20:33

‎03-21-2020 20:33

The face of my Fitbit Vera came apart from the base of the device.   Although it seems to still be connected via a cable, it won’t charge or do anything.  This is my 3rd Fitbit product and I’m discouraged by the quality of the products.   Anyone got advice before I give it up and switch 

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‎03-21-2020 21:00

‎03-21-2020 21:00

@SRLYNJC Fitbits are not serviceable, unfortunately and this is obviously a hardware issue. I am presuming you're out of warranty. Nevertheless, I would reach out to Customer Support. Here's the link to Customer Support page. Really sorry I could not be more helpful. 

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎03-21-2020 21:00

‎03-21-2020 21:00

@SRLYNJC Fitbits are not serviceable, unfortunately and this is obviously a hardware issue. I am presuming you're out of warranty. Nevertheless, I would reach out to Customer Support. Here's the link to Customer Support page. Really sorry I could not be more helpful. 

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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