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Face of Versa Lite came off

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‎06-06-2020 19:18 - last edited on ‎08-13-2021 17:21 by Moderator Alum

‎06-06-2020 19:18 - last edited on ‎08-13-2021 17:21 by Moderator Alum

my Fitbit face has detached from the base. It still works. Can someone please check to if it is under warranty for me? I would greatly appreciate the help. 

 

 


Moderator edit: subject updated for clarity

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‎06-06-2020 20:08

‎06-06-2020 20:08

Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options

Stepping in the U.S.A. since September 2013. Android 14

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