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Factory reset, Versa Lite will only says 'Data not cleared. Sync and try again"

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‎12-20-2019 03:19 - last edited on ‎05-18-2023 04:50 by Moderator Alum

‎12-20-2019 03:19 - last edited on ‎05-18-2023 04:50 by Moderator Alum

I accidentally factory reset my Fitbit without it connected to my Moto E. Now my Fitbit will only say 'Data not cleared. Sync and try again,' well I cannot sync from my phone and that's all it says

 

 

Moderator edit: subject updated for clarity

 

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‎12-20-2019 07:36

‎12-20-2019 07:36

Your phone is not on the Approved Devices list.

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