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Faded Screen of Versa 2

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‎08-11-2024 16:45

‎08-11-2024 16:45

Image (3).jpgScreen  faded. Can not see steps, time, and others. What can I do now. Would appreciate your help.

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‎08-20-2024 17:21

‎08-20-2024 17:21

@FarahMJ Hey there, welcome to the community.

Thanks for troubleshooting your Charge 6 with the steps that were shared on your post, It seems odd that even after restarting your device you're still experiencing this display issue. That said, I'd like to recommend you to try a long restart process following the next steps:

  • Connect the device to the charging cable.
  • Press the button located on the left side of your Versa 2.
  • Keep holding it down for about 10 seconds or until the Fitbit logo appears.

Additionally, changing  your clock face can sometimes refresh the device. You can find the instructions here.

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