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False readings on steps/stairs

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‎07-10-2018 19:49

‎07-10-2018 19:49

I recently purchased a Charge 2 and hate it.  I ride a Harley daily and the Charge logs stairs & steps continuously,  54 flights of stairs & 1,200 steps during my 30 minute commute to work.  Does any one experience this issue with the Versa? I'm wanting the Fitbit brand, but I'm tired of the hassle.

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3 REPLIES 3

‎07-10-2018 21:59

‎07-10-2018 21:59

I went from a Charge and a Charge HR to a Verge last week and I'm getting false steps and stairs when riding my motorcycle also. 

Hoping they will make a fix to block out steps/stairs in the near future while riding. 

Funny, I ride for 30 minutes also to work and almost get exactly what you get in stairs and steps. 

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

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‎09-29-2019 16:49

‎09-29-2019 16:49

I have the new Versa 2 and get false step readings while driving, brushing my hair, typing (which is 90% of my work day). I expected better considering the price of this thing. It performs no better than $50 tracker. 

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‎09-29-2019 18:05

In response to GrimmCookies

‎09-29-2019 18:05

How can I adjust the sensitivity so it stops tracking false steps when driving and typing? My Versa 2 is tracking approximately 2 - 2.5K false steps a day. 

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