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Feedback about Fitbit Versa wristband quality

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‎11-23-2020 08:39 - last edited on ‎11-24-2020 17:47 by Fitbit Moderator

‎11-23-2020 08:39 - last edited on ‎11-24-2020 17:47 by Fitbit Moderator

What are the FitBit people doing about poor quality straps that split after less than a year's use. The split happens where the standard black strap is flexed each time the unit is taken off or put on. very poor quality design and fundamental design flaw.

 

Moderator Edit: Clarified subject

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‎11-24-2020 17:46 - last edited on ‎08-22-2025 14:00 by Fitbit Moderator

‎11-24-2020 17:46 - last edited on ‎08-22-2025 14:00 by Fitbit Moderator

Hi @CliveEB, welcome to the Community Forums.

Thanks for taking the time to share your thoughts and personal experience with your Fitbit device, I understand your situation and how frustrating this matter can be for you. I'd like to let you know that we are always striving to improve the Fitbit experience with our products and services, therefore, the feedback that's shared here in the Community Forums is always appreciated and really helpful for us to evaluate our procedures and make sure that we are delivering what our users want and need.

Let me know if you have any additional questions.

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